Terms of Sale

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Pursuant to Art. 130, paragraph 4 of the Privacy Code, Legislative Decree no. 196/2003, your e-mail coordinates provided by you will be used for sending communications / advertising material or for direct sales purposes.
We remind you that you can oppose the processing in question at any time, by sending an e-mail, to the following electronic address, as well as exercise all the rights referred to in art. 7 of Legislative Decree no. 196/2003 (including the right of access, rectification, updating, cancellation).

Premise
These General Conditions have as their object the purchase of products and services, carried out remotely via the telematic network, from selene shop. Each purchase transaction will be governed by the provisions of Legislative Decree no. 185/99 and, as far as the protection of confidentiality is concerned, it will be subject to the regulations referred to in Law no. 675/96 and subsequent amendments.

Prices
The prices indicated on our site are indicative and may be subject to change without notice.
In any case, the price that will be indicated on the order confirmation that will be sent to the customer will prevail
after sending an order.
The prices also do not include transport except in cases where it is expressly indicated.

Orders
There is no minimum order. You can also place an order from € 1
All products made to order (those customized or not available in the warehouse) once the order is placed, an advance of 50% must be paid no later than 5 working days, under penalty of cancellation of the order. There is no cash on delivery for custom or custom orders.
The advance can be paid with:

Bank transfer

Once the payment has been made, the product will go into production and subsequently shipped.

Payments
The payments accepted by the site for shipments outside Italy are:

Credit card
PayPal
Bank transfer

Satispay

To ensure that the buyer is the same person who pays, documents from the credit card holder may be required in the event of problems or suspicious transactions.
In the case of payment on delivery, you will be asked to confirm your telephone number as a method of identification.

AVAILABILITY OF PRODUCTS
The computer system is designed to guarantee the immediate fulfillment of orders and avoid unnecessary waiting for the customer; in fact, it indicates in real time, in its electronic catalog, the availability of the product and any condition of unavailability. Due to the intrinsic characteristics of the electronic commerce system adopted on the seleneshop.net site, it is based on the exact correspondence of the items in stock with what is displayed in the online catalog, up to the completion of the purchase order manifested through the purchase procedure, the goods selected by the consumer and listed in the stages preceding the confirmation of the purchase, it is also made available to other users and therefore can be purchased by other customers. However, it does not assume responsibility for the malfunction of the server and therefore blocking constant updating of the availability of the goods, displayed on the shop. In any case, you will be notified via email of any problems related to availability, during the order confirmation phase, therefore in case of purchase with bank transfer payment, please always wait for confirmation by email from our operators before making it. otherwise, as well as for payment by credit card or postepay recharge, in the event of unavailability of the product, the sums paid will be immediately refunded.

ACCEPTANCE OF THE ORDER / CONCLUSION OF THE CONTRACT
The purchase of what is requested will be perfected through the following
stages:
1. By sending the order, the customer sends to Seleneshop.net
a proposal to purchase the selected product or products.
2. Seleneshop.net will immediately send an order confirmation email.
The customer has 1 hour from placing the order online to notify Seleneshop.net of its possible cancellation, by sending an email to this link.After this period of time, the order will be considered tacitly confirmed and the customer authorizes the Seleneshop.net to proceed with the evasion and shipment of the goods, as well as collection in the times and in the ways decided by the customer when ordering.
3. This commercial company will from that moment on be solely responsible for the execution of the order itself, dealing directly and under its own responsibility for all the phases ranging from receipt of the order to delivery, to the collection of the post assistance service. sale and warranty.

Cancellation of an order
The customer can cancel the order by simply communicating it via email specifying the order number from this link, as long as it has not yet been processed. If the order has been processed, this is

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